Privacy policy

Alderquay Commerce LLC operates lavenrix.shop. This policy explains how information is used when you browse or place an order through our store.

Information we collect

When you place an order or contact us, we receive the details you provide, including your name, billing and delivery addresses, email address, order items and any optional contact details. Our website and hosting service also process technical information such as IP addresses, request logs and browser information needed to operate and secure the site.

How we use it

We use information to process COD orders, arrange delivery, respond to requests, handle returns and refunds, maintain records and protect the store against misuse. We do not collect payment card details for COD orders.

Cookies

WooCommerce uses cookies and session storage to maintain your basket and checkout session. Account and login cookies are used if you choose to use an account. You can control cookies in your browser; blocking essential cookies may prevent the basket or checkout from working.

Service providers and disclosures

Information needed for an order may be shared with delivery, hosting and email service providers for the relevant service. Our customer service address uses Gmail. Information may also be disclosed when required by law or to protect legal rights. We do not sell personal information.

Retention and your choices

We retain information as needed to fulfil orders, provide support, maintain required business records and address disputes. To request access, correction or deletion of your information, contact us. Some records may need to be retained for legal or accounting obligations.

Contact

Alderquay Commerce LLC
5331 Mt View Rd, Antioch, TN 37013
United States

Email: stepicakirisu3@gmail.com
Customer service: Monday–Friday, 9:00 AM–5:00 PM (America/Chicago local time).